Cancellation Policy
Cancelling Your Membership
We require 60 days written notice to cancel a membership. To cancel, email us at sweat@nativehotyoga.com from the email address on your account. Your notice period starts on the day we confirm we received it.
- Any billing dates that fall within the 60 day notice period will still be charged
- You are welcome to keep practicing with us through your final day
- Verbal notice to staff or instructors does not count as cancellation
Pausing Your Membership
We do not offer pauses, holds, or freezes on memberships. If you know you will be away for an extended period, you can cancel with 60 days notice and start a new membership when you return.
Rejoining After Cancellation
Cancelled memberships cannot be reinstated. If you would like to come back, and we hope you do, you can sign up for a new membership at the rates in effect at that time. Pricing from a previous membership is not guaranteed.
Class Packages and Drop-Ins
Class packages and drop-in purchases are not memberships and do not require notice to cancel. They expire as specified at the time of purchase and are non-refundable.
Questions
If you have questions about this policy or your membership, reach out to us at:
sweat@nativehotyoga.com